Refunds

Terms

All products are sold as-is and returns are not accepted unless authorized by us. 

Any returned orders must be in original manufacturer packaging and condition. Returns will only be authorized if an order was filled incorrectly by The Seller. The Buyer assumes liability for returned orders which arrive damaged during transit .

In order to initiate a Return, The Buyer must contact The Seller within five (5) business days of delivery. Upon receiving a returned shipment, a refund will be authorized and processed within 5-7 business days, depending on method of payment.

You are responsible for shipping charges. If the shipment is refused upon delivery and sent back to us, a refund will be issued minus the shipping charge (if you selected the free shipping option). There is also a $1.50 refund charge if you used a credit card.

These terms are subject to change.

Contact Information

If for any reason you wish to reach out to us, please use e-mail:

[email protected]

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You must be 18+ or 21+ if in Tennesse to purchase Kratom products

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Disclaimer: Our products are not for use by or sale to persons under the age of 18 and 21 where applicable. Kratom is banned in the following areas: ALABAMA, ARKANSAS, INDIANA, RHODE ISLAND, VERMONT, and WISCONSIN, We only ship non-enhanced Kratom to TENNESSEE. SARASOTA COUNTY, UNION COUNTY, MALHEUR COUNTY, DENVER CO, SAN DIEGO CA, CITY OF OCEANSIDE CA, JERSEYVILLE IL, ALTON IL, AND SEVERAL COUNTIES IN MISSISSIPPI. We do not ship internationally. Kratom is NOT used to treat, cure, or mitigate any disease, illness, ailment, and/or condition. Please consult your doctor before consuming any new products.  

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