Terms
All products are sold as-is and returns are not accepted unless authorized by us.
Any returned orders must be in original manufacturer packaging and condition. Returns will only be authorized if an order was filled incorrectly by The Seller. The Buyer assumes liability for returned orders which arrive damaged during transit .
In order to initiate a Return, The Buyer must contact The Seller within five (5) business days of delivery. Upon receiving a returned shipment, a refund will be authorized and processed within 5-7 business days, depending on method of payment.
You are responsible for shipping charges. If the shipment is refused upon delivery and sent back to us, a refund will be issued minus the shipping charge (if you selected the free shipping option). There is also a $1.50 refund charge if you used a credit card.
These terms are subject to change.
Contact Information
If for any reason you wish to reach out to us, please use e-mail:
staff@hudsonvalleybotanicals.com
